Any payment made to Jovial MedSpa LLC on treatments is non-refundable. Any unused treatments will be available as an in-house credit on your account for that calendar year, non-transferable.

​

I understand this procedure is “elective” and not covered by insurance and that payment is my responsibility. Any expenses which may be incurred for medical care that I elect to receive outside of this office, such as, but not limited to, dissatisfaction of my treatment outcome will be my sole financial responsibility. Payment in full for all treatments is required at the time of service and is non‐refundable.

​

We require payment in full on the day of your procedure unless other arrangements are discussed. We conveniently accept Cash, Check, Visa, MasterCard, American Express, and Discover Card, and Cherry Payment Plans. When using Cherry or another third-party finance source, an 10% fee will be applied.

​

If you no longer wish to complete a package series, any remaining funds may be transferred towards another service for up to a year after the original purchase date. No cash or charge refunds will be given.

​

Skincare products, treatments, and gift certificates are not refundable or transferable. A $25.00 fee will be incurred for returned checks. Gift cards expire after a year.

​

All prices are subject to change, please watch social media for changes.

​

We recommend arriving 10-15 minutes prior to your appointment. As much as we desire to accommodate you if you should arrive late for your appointment (more than 15% of the scheduled time), we may have to condense your treatment or reschedule it to avoid inconveniencing clients scheduled after you. This reschedule will forfeit your booking deposit.

It’s important to understand that when forgetting or canceling appointments without giving enough notice, businesses lose the opportunity to fill that appointment time, and other clients waiting for appointments miss out on receiving services. For the benefit and respect of all our clients and professionals, booking appointments through our website are subject to the following terms:

​

You may cancel or modify your appointment without charge anytime 24 hours before your appointment’s start time, less booking fees.

​

Less than 24 hours’ notice is considered a “Late Cancellation” and will result in a charge up to 100% of the scheduled service(s).

​

If you do not cancel your appointment or do not show up for your scheduled appointment, you will be considered a “No Show” and charged the total price of the scheduled service(s).

​

Appointments booked within the 24-hour period are still subject to the cancellation policy.

As a courtesy, appointment confirmation messages are sent 48 hours in advance of appointments by both SMS and email to the contact information given at the time of booking. Failing to respond to those confirmation messages could result in your appointment slot being given to another client.

​

Applicable taxes will be retained and remitted.